****** - Verified Buyer
4.5
I'm not a big review writer, but in this case I wanted to share what an excellent value this faucet is for under $60. If you're like me and own an older home (1950's), this faucet is one of your only options for wall mounting. And for some odd reason, living in Southern California further narrows down the options that can be shipped to my location. I suspect it has something to do with our ridiculously strict home building codes. Besides that and an extremely difficult time removing the prior faucet and galvanized piping, I'd like to give you my opinion of the pros and cons of this faucet.PROS:- Everything you need (except tools) is included in the purchase, even teflon tape, albeit a rather cheap version. You are provided with the offsets to fit anywhere between a 6" and nearly 9" center between water supply pipes. You get short 2.5" brass nipples to help mounting to female ended water supply pipes.- The packaging is tidy with a foam insert so every part has its place and stays in place.- Very nice, shiny chrome finish.- With the exception of the spout, the faucet came completely assembled - no need to add the valves or handles.- The spout uses a conventional nut connection with O-rings. If it begins to leak, simply replace the O-rings. My prior wall mount faucet from American Standard had a proprietary plastic fitting mechanism in the spout that helped it "lock" into the faucet. Once that wore out and broke, you have no choice but to replace the entire faucet.- Exceptional customer service.CONS:- The Instructions can be improved upon, but should be easily figured out from the provided drawings.- If you've never installed a faucet before, this might not be a good first attempt simply because of the poor instructions, the fact you're attempting a non-conventional mounted faucet, and the myriad of challenges that come with retrofits and installs on an older home.- The spout material is thin and lightweight. It might take a severe beating against heavy dishes, pots, pans, etc.- The aerator threading at the end of the spout is standard but was difficult to fit another aerator on for some reason. Take your time, cross-threading is highly likely to occur.- The operation of the hot and cold water valves were opposite of what I was accustomed to. Rather than both valves turning on/off in the same direction, they were opposite. One turns clockwise, the other turns counter-clockwise. It is still confusing to this day and the faucet has been installed for nearly two months now.COMMENTS:- No options for other finishes or longer spouts were available to ship to Southern California.- The faucet valves are 6" apart. While it saves space and is compact, it tends to look a little small in our large, outdated cast iron sink.- While I listed the opposing valve operation as a con above, customer support was outstanding in helping to remedy the situation. I contacted them wanting to purchase a reverse operating valve and rather than just sending the valve, they shipped out an entirely complete faucet set for the price of one valve. Unfortunately, the newly received faucet set was "gently" used and came with an extremely short 6" spout, but is certainly sufficient to solve the valve situation. Not only that, now I have a set of spare parts.
